Privacy Policy

NINE7 Electrostore

1. Introduction

Welcome to NINE7 Electrostore (“our company,” “we,” “us,” or “our”). We are a company that offers electronics and accessories to customers in the United States and other countries through our online store.

Our company respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, how we use and share it, how long we retain it, and what options and rights you may have when visiting our website or purchasing our products.

By using our website, you acknowledge that you have had the opportunity to review this Privacy Policy.

2. Personal Information We Collect

The information we collect depends on how you interact with our company, the services you use, and the information you choose to provide.

Information You Provide Directly

When you place an order, contact us, or interact with our store, we may collect:

• Contact information: Your name, email address, telephone number, and other contact details you provide.
• Order information: Products purchased, order number, transaction details, and purchase history.
• Shipping information: Your shipping address and any delivery instructions you provide.
• Customer support information: Information contained in messages, questions, complaints, or other communications you send to us.

Payment Information

When you make a purchase, your payment information is processed by the payment services available at checkout. Payment providers may process the information necessary to authorize and complete your transaction.

The information collected and processed depends on the payment method you select. We recommend reviewing the privacy policies of the relevant providers for further details.

Information Collected Automatically

When you visit our website, certain technologies may automatically collect technical information, depending on our settings and the features enabled. This may include:

• IP address and general device information.
• Browser type and operating system.
• Pages viewed and interactions with the website.
• Referral information and basic website usage data.
• Information collected through cookies and similar technologies.

Where applicable, we use this information to operate our website, support the checkout process, maintain security, and understand how visitors interact with our store.

3. How We Use Your Personal Information

We may use your personal information for the following purposes:

Processing and Fulfilling Orders

We use relevant information to process payments, confirm purchases, arrange shipping, provide order updates, coordinate deliveries, and handle returns or refunds.

Customer Support

We use your information to respond to inquiries, resolve order-related issues, and provide assistance through our available customer service channels.

Improving Our Store

We may use relevant information to maintain our website, improve the shopping experience, troubleshoot technical issues, and better understand customer needs.

Marketing and Promotional Communications

Where permitted by applicable law and, when required, with your consent, we may use your contact information to send promotional emails, product announcements, special offers, and other marketing communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message or by contacting us.

Even if you unsubscribe from marketing emails, we may still send essential transactional communications, such as order confirmations and shipping updates.

Security and Legal Compliance

We may process information when reasonably necessary to detect or prevent fraud, protect our company and customers, enforce our policies, resolve disputes, and comply with applicable legal obligations.

4. How We Share Personal Information

We may share personal information with third parties when necessary to operate our store and fulfill the purposes described in this Privacy Policy.

These third parties may include:

E-commerce Platform

We use an e-commerce platform to make our online store available and facilitate the purchasing process. The platform we use may process personal information in accordance with its own privacy practices and the services it provides.

Suppliers and Dropshipping Partners

As our company may use the dropshipping business model, we may share relevant order and shipping information with suppliers and fulfillment partners when necessary to prepare and dispatch purchases.

This may include your name, shipping address, order details, and other information required to complete delivery.

We aim to share only the information reasonably necessary for this purpose.

Shipping and Delivery Providers

We may share relevant information with carriers and logistics providers to arrange deliveries, track shipments, and resolve delivery issues.

Payment and Other Service Providers

Depending on the services used in our store, relevant information may be processed by payment providers, technical service providers, or other businesses that help us operate our website and fulfill customer requests.

Legal and Business Requirements

We may disclose information when required by law, in response to valid legal requests, to protect our rights or the rights of others, or in connection with a business transaction where legally permitted.

We share information with third parties only as necessary for the purposes described in this policy or as permitted or required by law.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functions, enhance security, maintain shopping cart functionality, and facilitate checkout.

Depending on our store configuration, installed applications, and privacy settings, additional technologies may be used for analytics, personalization, or advertising.

Cookies are small data files stored on your device that help websites remember information and support certain features.

You may be able to manage cookies through your browser settings and, where available, through our website's privacy or cookie settings.

Disabling certain cookies may affect the functionality of our website or checkout process.

The specific cookies and tracking technologies used depend on the settings and applications active in our store.

6. International Data Transfers

Because our company serves customers in the United States and other countries and uses service providers that may operate internationally, your personal information may be processed or stored in countries other than the country in which you reside.

These countries may have data protection laws that differ from those in your jurisdiction.

Where applicable law requires safeguards for international transfers, the relevant parties must implement the appropriate safeguards required by that law.

7. Data Retention

Our company retains personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain appropriate business records, resolve disputes, and comply with applicable legal and accounting requirements.

The retention period depends on the type of information, why it was collected, and any applicable legal obligations.

When personal information is no longer reasonably necessary for the relevant purposes, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law.

Some information may need to be retained for longer periods when required or permitted by law.

8. Your Privacy Rights and Choices

Depending on where you live and which privacy laws apply, you may have certain rights regarding your personal information.

These rights may include:

• Access: Request information about the personal information we hold about you.
• Correction: Request that inaccurate personal information be corrected.
• Deletion: Request deletion of personal information, subject to applicable exceptions.
• Data portability: Request a copy of certain personal information in a portable format, where applicable.
• Marketing opt-out: Unsubscribe from promotional emails at any time.
• Consent withdrawal: Withdraw consent where processing is based on consent.
• Additional regional rights: Exercise other rights available under applicable state, national, or regional privacy laws.

To exercise your privacy rights, contact us using the details provided in the “Contact Us” section.

We may need to verify your identity before responding to certain requests. We will handle requests in accordance with applicable law and explain when a request cannot be fulfilled because a legal exception applies.

Additional Rights for Certain U.S. Residents

Residents of certain U.S. states may have additional rights, depending on the applicable law and whether our company is subject to that law.

For example, eligible California residents may have rights to know, access, correct, or delete certain personal information and to opt out of certain sales or sharing of personal information, including certain sharing for cross-context behavioral advertising.

The legal definitions of “sale” and “sharing” may include certain activities beyond the exchange of personal information for money.

Our company will honor applicable privacy rights as required by law. Whether additional notices, opt-out mechanisms, or other compliance measures are required depends on our actual data practices and the laws applicable to our business.

European Economic Area, United Kingdom, and Other Regions

If you are located in a jurisdiction with additional data protection rights, such as the European Economic Area or the United Kingdom, you may have additional rights under applicable law.

Depending on the circumstances, these may include the right to object to certain processing, restrict processing, request data portability, or lodge a complaint with a relevant data protection authority.

Where required, we will identify the applicable legal basis for processing and provide any additional notices or rights information necessary under the relevant law.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children in violation of applicable law.

We do not knowingly collect personal information from children where parental consent or other authorization is required unless the applicable legal requirements have been satisfied.

If you believe a child has provided personal information to us in circumstances that violate applicable law, please contact us so we can review the matter and take appropriate action.

10. Data Security

Our company takes reasonable steps, appropriate to the nature of the information and our business operations, to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services.

These third parties operate under their own privacy policies and practices. We encourage you to review their policies before providing personal information directly to them.

This Privacy Policy applies to NINE7 Electrostore's handling of personal information and does not govern independent third-party websites or services.

12. Changes to This Privacy Policy

Our company may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. Where required by applicable law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically to stay informed about how we handle personal information.

13. Contact Us

If you have questions about this Privacy Policy, wish to make a privacy request, or need assistance regarding your personal information, please contact us:

Business Name: NINE7 Electrostore

Email: contacto@97electrostore.com

Instagram: @97electrostore

Please include enough information in your message for us to understand your request. We may ask for additional information when reasonably necessary to verify your identity or process your request.

We will respond in accordance with applicable privacy laws.

Thank you for choosing NINE7 Electrostore. We value your trust and are committed to treating your personal information responsibly.